TERMS & CONDITIONS

These Terms & Conditions (“Terms”) govern your access to and use of this website and the purchase of products from Ruben Kasper, LLC, doing business as BROW DADDY® (“Company,” “we,” “us,” or “our”). By accessing this website or purchasing products, you agree to be bound by these Terms. If you do not agree, you may not access or purchase from this website.

1. Professional Use; Purchaser Responsibility

Our products are designed primarily for use by trained professionals in permanent makeup, tattoo, lash, brow, and esthetic services. Certain products may require professional training, licensure, certification, or supervision depending on the product and the laws of the jurisdiction in which they are purchased, used, offered, resold, imported, or exported.

By accessing this website or purchasing products from us, you represent, warrant, and agree that:

• You are at least 18 years of age.
• You are solely responsible for determining whether you may lawfully purchase, possess, use, resell, import, export, or distribute the products in your jurisdiction.
• You will use any products safely, only as intended, and in compliance with all applicable laws, regulations, instructions, warnings, and industry standards.
• You will not use any product for any unlawful, unsafe, or unauthorized purpose.
• If any product you purchase requires training, licensure, certification, or professional supervision in your jurisdiction, you are solely responsible for ensuring that you and any end user satisfy those requirements before using the product.

We reserve the right to refuse service, limit quantities, cancel orders, or restrict the sale of any product. Purchasers remain solely responsible for ensuring that their purchase, use, resale, importation, exportation, and distribution of any product complies with all applicable laws, regulations, and professional requirements.

 

2. Regulatory Compliance Responsibility

Purchasers are solely responsible for understanding and complying with all local, state, federal, and international laws applicable to their purchase, use, resale, importation, exportation, or distribution of our products.

Regulatory requirements vary by jurisdiction and may change over time. We make no representation that products meet the regulatory requirements of every jurisdiction. Compliance in your location is your responsibility.

3. Assumption of Risk

Permanent makeup, tattooing, lash lifting, lash tinting, brow tinting, lamination, chemical cosmetic processing, and esthetic procedures involve inherent risks including but not limited to allergic reactions, infection, chemical sensitivity, inflammatory responses, pigment migration, improper healing, and unsatisfactory aesthetic results.

By purchasing and using our products, you acknowledge and voluntarily assume all risks associated with their use. We do not guarantee specific cosmetic, aesthetic, or artistic outcomes.

4. Patch Testing & Biological Variability

You are responsible for conducting appropriate patch testing and ensuring proper product handling and sanitation.

Cosmetic and chemical products may cause adverse reactions even when patch testing is performed and proper procedures are followed. Individual biological responses vary.

To the fullest extent permitted by law, we are not liable for allergic reactions or individual biological responses occurring after proper use of the product.

5. Product Storage & Handling

Proper storage, temperature control, and handling are the purchaser’s responsibility. We are not liable for degradation, contamination, or performance issues caused by improper storage or handling after delivery.

6. No Medical Claims

Except where expressly identified and labeled otherwise, our products are intended for cosmetic or esthetic use only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Certain products may be regulated as over-the-counter drug products and must be used only in accordance with their labeling, directions, warnings, and all applicable laws and regulations.

Our products are not medical devices unless expressly identified as such.

7. No Returns; Final Sale; Promotional Pricing

Due to the hygienic and body-contact nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been processed or shipped.

All orders are charged based on the price in effect at the time the order is placed. Prices, promotions, and discounts may change at any time without notice. We do not offer refunds, credits, or price adjustments for promotions, discounts, or pricing changes that occur after a purchase has been completed. Any exception may be made at our discretion.

Nothing in this Section limits any rights expressly provided under an applicable written product warranty offered by us. Any warranty claim must be made and will be handled in accordance with the terms of the applicable warranty.

Outbound shipping charges are nonrefundable.

If a package is refused, unclaimed, undeliverable, abandoned by the carrier, or otherwise returned or not delivered due to customer action, inaction, incorrect address information, failure to pay customs charges, failure to provide required delivery information, or failure to claim the package, any refund, if issued, may be reduced by all amounts charged to us or incurred by us in connection with the shipment and return, including but not limited to original shipping charges, return shipping charges, customs duties, taxes, brokerage fees, carrier fees, and other related costs. If a package is abandoned, not returned to us, or destroyed by the carrier, no refund will be issued.

If you believe you received a damaged, incorrect, missing, or defective product:

• Claims for shipping damage, missing items, or incorrect items must be reported to us in writing within 48 hours of delivery.
• Claims for product defects or performance issues must be reported to us in writing within 7 days of delivery.
• Photographic documentation and any other information reasonably requested by us may be required.
• We reserve the right to evaluate claims and determine the appropriate resolution at our discretion.
• Unauthorized returns will not be accepted.

8. Shipping; Delivery; Risk of Loss

Risk of loss transfers to the purchaser upon confirmed delivery by the carrier to the shipping address provided at checkout.

Carrier confirmation, including delivery scans, photographic proof, GPS confirmation, or other delivery records where available, constitutes evidence of completed delivery.

We are not responsible for theft, loss, or damage occurring after confirmed delivery, for incorrect or incomplete shipping information provided by the customer, for customs holds or customs-related delays, or for carrier delays or delivery issues beyond our reasonable control.

If tracking shows that a package was delivered but the customer claims it was not received, the customer must notify us after becoming aware of the issue and must cooperate with any carrier investigation or claim process, including contacting the carrier and providing any information reasonably requested. We may assist with the carrier claim or investigation process at our discretion. A carrier’s confirmation of delivery to the address provided at checkout will be treated as evidence of completed delivery, and such claims do not automatically entitle the customer to a refund or replacement.

9. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

10. Communications

By placing an order or creating an account, you consent to receive transactional communications related to your purchase or account, including order confirmations, shipping updates, customer service messages, account notifications, and security-related messages.

We may send you marketing or promotional emails in connection with your purchase or account, subject to applicable law. We may also send marketing or promotional text messages where permitted by applicable law and to the extent any required consent has been obtained. Message frequency may vary. Message and data rates may apply.

You may unsubscribe from marketing emails using the unsubscribe link included in the email. You may opt out of promotional text messages at any time by replying STOP. For assistance, reply HELP or contact us through our Contact Us page.

11. Intellectual Property

All website content, including text, images, branding, logos, product names, and designs, is the property of Ruben Kasper, LLC and may not be reproduced or used without written permission.

12. Disclaimer of Warranties

All products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

13. Limitation of Liability

To the fullest extent permitted by law, our total liability shall not exceed the amount paid for the product giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages. Nothing in these Terms limits liability where such limitation is prohibited by law.

14. Indemnification

You agree to indemnify and hold harmless Ruben Kasper, LLC from claims arising out of:

• Improper or unsafe product use
• Your failure to comply with applicable laws in your jurisdiction
• Your importation, exportation, resale, relabeling, or distribution of products
• Failure to conduct patch testing
• Failure to obtain proper client consent
• Your breach of these Terms

15. Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable control, including supply chain disruptions, ingredient shortages, regulatory changes, carrier delays, natural disasters, or governmental actions.

16. Product Changes & Recall

We reserve the right to modify formulations, labeling, packaging, or discontinue products at any time.

If a regulatory authority requires a modification or recall, purchasers agree to cooperate reasonably with recall procedures.

17. Dispute Resolution; Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights.

To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, your use of this website, or any retail purchase from us shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, and governed by the Federal Arbitration Act.

Notwithstanding the foregoing, this arbitration provision does not apply to any dispute, claim, or controversy arising out of or relating to any separate written agreement or any separate non-retail business relationship between the parties, including without limitation any manufacturing, co-branding, supply, licensing, distribution, wholesale, reseller, or similar commercial relationship.

Arbitration shall be conducted on an individual basis only. You and we each waive any right to participate in a class action, collective action, consolidated action, private attorney general action, or other representative proceeding, and waive any right to a jury trial, to the fullest extent permitted by law.

If an in-person hearing is required, it shall take place in Clark County, Nevada, unless applicable law requires otherwise or the AAA rules provide otherwise.

Each party shall bear its own attorneys’ fees except where applicable law or the AAA rules provide otherwise. Filing, administrative, and arbitrator fees shall be allocated in accordance with the AAA Consumer Arbitration Rules and applicable law.

You may opt out of this arbitration provision within 30 days of your purchase by sending written notice containing your full name, order number, email address used for purchase, and a clear statement that you wish to opt out of arbitration to:

BROW DADDY
3993 Howard Hughes Pkwy
Suite 240
Las Vegas, NV 89169

If any portion of this arbitration provision is found unenforceable, then the unenforceable portion shall be severed, and the remaining portions shall remain in effect to the fullest extent permitted by law. If arbitration is determined to be unavailable or unenforceable for a particular dispute, then exclusive venue for that dispute shall lie in the state or federal courts located in Clark County, Nevada, except where applicable law requires otherwise.

18. Governing Law

These Terms are governed by the laws of the State of Nevada.

19. Severability & Survival

If any provision is found unenforceable, the remaining provisions remain in effect. Provisions relating to limitation of liability, indemnification, and dispute resolution survive termination.

20. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The “Last Updated” date reflects the most recent revision. Continued use of the website following changes constitutes acceptance of the updated Terms.

21. Contact Information

If you have questions regarding these Terms & Conditions, please contact us through our Contact Us page:
https://shop.browdaddy.com/contact-us/

These Terms were last updated March 23, 2026.