These Terms & Conditions (“Terms”) govern retail product purchases from Ruben Kasper LLC, doing business as BROW DADDY (“BROW DADDY,” “we,” “us,” or “our”), and use of shop.browdaddy.com (the “Website”). If you act for a business, you represent that you are authorized to bind it.

Review these Terms before ordering. By affirmatively accepting them at checkout, you agree to be bound by them. Separate written agreements governing wholesale, distribution, manufacturing, licensing or other commercial relationships control over inconsistent provisions here. Additional terms for classes or other services apply when presented and accepted for those services.

Dispute resolution. For covered U.S. disputes, Section 17 provides for individual arbitration and a class-action waiver, subject to exceptions and a 30-day opt-out.

These Terms apply to the fullest extent permitted by applicable law. Nothing in them excludes a right, remedy or liability that cannot lawfully be excluded or limited.

1. Professional Use; Purchaser Responsibility

Our products are intended primarily for trained permanent makeup, tattoo, lash, brow and esthetic professionals. Products labeled for professional use must be used only by persons with appropriate training, competence and any legally required license or supervision.

You represent that you are at least 18 years old, can enter a binding agreement and are authorized to use your selected payment method. You are responsible for your professional qualifications, client assessment and consent, hygiene practices, and compliance with product-specific directions and warnings.

Use each product only for its stated purpose. Anyone to whom you supply it must receive its instructions and warnings. Do not alter required labeling or make unauthorized claims about a product. A purchase does not appoint you as an authorized distributor, trainer or representative of BROW DADDY.

2. Regulatory Compliance

Before purchasing, you are responsible for determining the laws, rules, regulations and restrictions applicable to you, your activities and your intended use of the products in each relevant country, state, province or locality. This includes whether you may lawfully purchase, possess, use, resell, distribute, import or export the products, and any licensing, training, permit or other approvals required of you. Purchase only products you are legally permitted to purchase and use. You are responsible for compliance in your professional services and resale or distribution activities and for any import or export obligations assigned to you in the transaction.

Permission to use a product for a particular purpose or in one jurisdiction does not establish permission for another purpose or jurisdiction. You must verify that your intended procedure or application is permitted where it will be performed and complies with the product’s stated intended use and instructions.

Website availability or our acceptance of an order does not confirm your professional qualifications or authorize a use, resale or import that is restricted in your location. We may restrict products, destinations, quantities or orders for legal, safety or legitimate commercial reasons. This section does not transfer obligations that applicable law places on BROW DADDY.

3. Treatment Suitability and Results

Professional beauty procedures involve risks, including sensitivity, allergic reactions, injury, infection and unsatisfactory results. You are responsible for assessing suitability, contraindications and the risks of your services, obtaining required client consent and using appropriate professional judgment.

Results vary with technique, client characteristics, preparation and aftercare. Illustrations, testimonials and educational materials do not guarantee a particular result or replace professional training. We do not guarantee cosmetic, artistic, business or financial outcomes.

4. Testing; Safe Use

Perform patch tests and other assessments required by the product’s instructions, applicable law or appropriate professional standards. A negative patch test does not guarantee the absence of a reaction.

Follow product-specific application methods, processing limits, sanitation requirements and aftercare directions. Stop use if a reaction occurs and obtain appropriate medical assistance. Promptly report suspected product defects or adverse reactions through our Contact Us page and preserve relevant product, packaging and batch information where safe.

5. Storage & Handling

Follow storage conditions, expiration and period-after-opening instructions and contamination precautions. Do not use expired, compromised or improperly stored products, or remove batch identification or required warnings.

We are not responsible, to the extent permitted by law, for deterioration, contamination or performance issues caused by improper storage, handling, alteration or use after delivery.

6. Product Information

Product-specific labeling, instructions and warnings govern intended use. General promotional or educational content does not authorize a different use or replace professional judgment. Cosmetic products are not intended to diagnose, treat, cure or prevent disease unless their lawful labeling expressly provides otherwise. Products subject to additional regulatory requirements must be used accordingly.

Website and customer-service information is not individualized medical advice. Screen settings may affect displayed colors. These Terms do not create a product warranty beyond an applicable express warranty or mandatory legal requirement.

7. Orders; Payment; Promotions & Returns

Orders and payment

Your order is an offer to purchase. An automated acknowledgment confirms receipt, not acceptance. We accept an order by express acceptance or dispatch, whichever occurs first; dispatch accepts the items shipped unless we confirm otherwise.

Before acceptance, we may decline or limit orders because of stock availability, material pricing or listing errors, suspected fraud, legal restrictions or other legitimate reasons. Amounts collected for canceled, unfulfilled items and applicable charges will be refunded or the relevant authorization released. Material price changes or substitutions require your agreement.

Prices, currency and charges are shown at checkout. You authorize payment of the approved total. Your payment provider may impose separate fees. Disclosed import duties, taxes and clearance charges not collected at checkout are the recipient’s responsibility where applicable.

Promotions and gifts

Offers are subject to their stated eligibility, qualifying products, dates, availability and redemption conditions. Promotions cannot be combined unless expressly permitted. We do not provide retrospective discounts, price adjustments or gifts for orders outside an offer’s conditions unless required by law or agreed in writing.

Free gifts require a qualifying purchase and have no separate cash-redemption value. A discretionary return may require return of the associated gift, as agreed when the return is authorized. Any deduction must be disclosed and lawful.

Final-sale policy

Except as required by applicable law or expressly stated in a product-specific offer, all sales are final: returns and exchanges are not accepted, and orders cannot be canceled once processing begins. Cancellation requests received before processing are subject to our confirmation.

Order issues and returns

Inspect your delivery promptly. Please report shipping damage, shortages or incorrect items within 48 hours of delivery and apparent product defects within seven days. Report a subsequently discovered defect promptly after discovery. These requested notification periods do not shorten applicable statutory or warranty periods.

Contact us with your order number, issue description and reasonably available photographs, packaging and batch information. Retain relevant items for assessment. We may reasonably require inspection or return to verify a claim and will determine the appropriate remedy, subject to applicable law and warranty terms.

Contact us for return instructions before shipping anything back. Do not send used sharps or contaminated or otherwise unsafe materials without agreed safe handling instructions. Discretionary returns require our written authorization; acceptance of one does not establish a continuing return policy. Shipping charges and deductions for an authorized discretionary return will be specified in advance. Statutory and warranty returns remain subject to their applicable requirements.

If incorrect delivery information, refusal or failure to meet disclosed customs or delivery obligations causes a failed shipment, you are responsible for reasonable, documented, nonrecoverable costs attributable to that failure, where permitted by law. Original shipping charges are nonrefundable except where law or an applicable warranty requires otherwise.

Applicable international rights

Where EU or UK consumer withdrawal rights apply, you may notify us of withdrawal within 14 days after receiving the goods, subject to applicable exceptions. Qualifying sealed goods unsuitable for return for health or hygiene reasons are exempt once unsealed. Notify us through our Contact Us page. Applicable statutory return, reimbursement and cost rules govern.

Where Australian Consumer Law applies, its non-excludable consumer guarantees remain in effect. Mandatory rights applicable elsewhere are also preserved.

8. Shipping; Delivery

Delivery estimates are not guaranteed unless expressly stated. Shipment delays, cancellation and refunds are handled as required by applicable law.

Subject to applicable law, risk of loss passes upon proper delivery to you or your authorized recipient at the agreed address. We are not responsible for subsequent theft or damage, or loss caused by incorrect delivery instructions you supplied. Notify us promptly of suspected nondelivery and cooperate with reasonable requests for carrier, delivery and order information. We may use carrier records and other available evidence to assess a claim.

9. Accounts; Prohibited Use

Maintain accurate information and protect your account credentials. You are responsible for activity you authorize and must promptly report suspected unauthorized access.

Do not submit fraudulent orders, bypass security or purchase limits, interfere with Website operation, introduce malicious code, impersonate another person or obtain unauthorized access to systems or data. We may suspend access, restrict purchases or decline orders to address suspected abuse, fraud or violations, subject to applicable law.

10. Communications

We may send permitted order, account, support and security communications. Marketing email preferences may be managed through the unsubscribe link in a marketing email; essential order and account communications may continue.

SMS marketing

By expressly opting in to BROW DADDY SMS marketing, you agree to receive recurring promotional texts from BROW DADDY at the number provided. Messages may be sent using an automated system and include product launches, offers and promotions for professional beauty, brow and permanent makeup products.

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. For support or an opt-out request, contact browdaddy@browdaddy.com. Other valid revocation requests are honored as required by law. Carriers are not liable for delayed or undelivered messages.

Provide only a number you are authorized to enroll and notify us if it changes or is relinquished. Providing a number for an order or accepting these Terms does not itself enroll you in SMS marketing. See our Privacy Policy.

11. Intellectual Property

Website content, trademarks, logos, images and designs are owned by or licensed to BROW DADDY. Except for intended shopping use, uses permitted by law or our written authorization, you may not reproduce, distribute, modify or commercially exploit protected materials or imply an unauthorized affiliation or endorsement. Product purchases do not transfer intellectual-property rights.

12. Warranties; Disclaimers

To the fullest extent permitted by law, and except for applicable express warranties and non-excludable rights, we disclaim implied warranties of merchantability and fitness for a particular purpose.

Applicable product-specific written warranty terms govern their coverage and procedure. These Terms do not create or extend a voluntary product warranty. No disclaimer applies where a written warranty, service contract or applicable law prohibits it.

The Website is provided on an “as available” basis. We do not warrant uninterrupted or error-free availability. Third-party websites and services are subject to their own terms; a link does not constitute our endorsement or guarantee of their performance.

13. Limitation of Liability

To the fullest extent permitted by law, our aggregate liability arising from or relating to an affected product purchase is limited to the purchase price paid to us for the affected product or products. We will not be liable for indirect, incidental, special, consequential or punitive damages, including lost profits, revenue or business opportunities, whether asserted in contract, tort or otherwise, even if advised of their possibility.

These limitations do not exclude or restrict liability or remedies that applicable law does not permit us to limit, including any required refund or remedy under an applicable express warranty. Each limitation applies only to the extent enforceable for the claim and transaction.

14. Business Purchaser Indemnification

To the extent permitted by law, a purchaser acting in the course of business agrees to indemnify BROW DADDY and its officers and employees against third-party claims, damages and reasonable legal expenses to the extent caused by that purchaser’s unlawful professional practice, misuse contrary to product instructions, unauthorized alteration or relabeling, failure to obtain required client consent, or material breach of these Terms.

This obligation applies to the purchaser’s responsibility for the claim and does not require indemnification for loss caused by BROW DADDY’s own negligence or other wrongdoing. We will provide reasonably prompt notice and reasonable cooperation concerning a covered claim. The purchaser may not settle a claim in a way that admits fault for, fails to release, or imposes an obligation on BROW DADDY without our written consent. These provisions do not transfer a nondelegable legal duty.

15. Events Beyond Our Control

To the extent permitted by law, we are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government restrictions, significant transportation disruptions or unavoidable supply interruptions. Applicable mitigation, notice and refund obligations remain in effect.

16. Product Changes; Safety Notices

We may change or discontinue products for future sales. Packaging may vary without changing agreed essential characteristics. Material substitutions in accepted orders require agreement.

Comply promptly with lawful safety notices and recall instructions issued by us or a competent authority. Stop use or supply when directed and reasonably cooperate with identification and recovery of affected products. Maintain batch and supply records required by law or applicable professional standards.

17. Dispute Resolution; Arbitration; Class-Action Waiver

For covered disputes, you and BROW DADDY agree to individual arbitration instead of a court trial, subject to the exceptions and opt-out below.

Covered disputes

This section applies to retail transactions with U.S. customers who affirmatively accept it and related disputes concerning these Terms or Website use. It excludes separate written agreements and non-retail manufacturing, co-branding, supply, licensing, distribution, wholesale and reseller relationships. It does not require customers outside the United States to arbitrate.

Please contact us to seek an informal resolution before filing a claim. This request does not impose a mandatory waiting period or alter a filing deadline.

Administration

Covered disputes will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its applicable rules: Consumer Arbitration Rules where applicable, otherwise Commercial Arbitration Rules. Rules are available at adr.org. The Federal Arbitration Act governs to the extent applicable.

Hearing format, location and fees follow the applicable AAA rules and law. We pay fees assigned to the business under those rules. The arbitrator may award legally available individual remedies. Judgment may be entered in a court with jurisdiction. A court decides whether an arbitration agreement was formed and whether the class-action waiver is enforceable; other questions of authority follow applicable law and AAA rules.

Exceptions; individual proceedings

Either party may use an eligible small-claims court or seek lawful temporary court relief pending arbitration. This agreement does not restrict reports to regulators or nonwaivable statutory remedies, including public injunctive relief where applicable.

To the extent permitted by law, covered disputes must proceed individually, not as class, collective or representative actions, whether in arbitration or court. Claims may not be consolidated without all parties’ agreement except as required by law. A court determines any necessary separation or stay of claims that cannot be arbitrated. A valid opt-out also opts out of this section’s class-action waiver.

Opt-out

You may opt out within 30 days after the purchase through which you accept this agreement. Send notice to browdaddy@browdaddy.com with the subject “Arbitration opt-out,” or mail it to BROW DADDY, 3993 Howard Hughes Pkwy, Ste 240, Las Vegas, NV 89169, USA. Include your name, purchase email, order number if available and a statement that you opt out. Mailed notices are timely if postmarked within that period. An opt-out does not affect other purchase terms. Valid previous opt-outs remain effective.

Severability

A court determines the effect of an unenforceable provision. Neither party is required to participate in class arbitration without agreement. If AAA declines administration, another administrator may be used by mutual agreement; otherwise an appropriate court may hear the dispute under Section 18. Severance applies only where lawful and consistent with the essential agreement.

18. Governing Law; Courts

Nevada law governs these Terms, subject to the Federal Arbitration Act and applicable mandatory law. Disputes properly heard in court must be brought in a court with jurisdiction in Clark County, Nevada, except for eligible small-claims proceedings or where mandatory law requires or permits another forum.

19. General Provisions

These Terms, your order details and applicable product-specific terms presented before purchase form the retail purchase agreement, subject to a separate controlling written agreement. The Privacy Policy describes data practices separately; acceptance of these Terms does not replace any separately required consent.

Failure to enforce a provision is not a waiver. A discretionary accommodation does not amend these Terms or bind us in another case. Unenforceable provisions are severed only where lawful; Section 17 governs arbitration severability. Provisions intended by their nature to survive continue after completion or termination, including intellectual property, accrued payment obligations, lawful liability limitations and dispute provisions.

No distributor, reseller or independent trainer is authorized to amend these Terms or make commitments on our behalf without our written authorization. These Terms do not create an agency, partnership or joint venture with a purchaser.

Except for the persons expressly protected under Section 14 or as required by law, these Terms do not grant contractual enforcement rights to third parties.

20. Updates

We may revise these Terms prospectively and will identify the effective date. The version accepted for an order governs that order unless validly changed by agreement or applicable law. Required notice and acceptance procedures apply to material revisions.

21. Contact

BROW DADDY
3993 Howard Hughes Pkwy, Ste 240
Las Vegas, NV 89169, USA

Email: browdaddy@browdaddy.com
Contact: Contact us
Privacy: Privacy Policy

This is a correspondence address. Obtain return instructions before sending products.

Last updated: September 22, 2026.